Support
For product questions, activation problems, or permission issues, reach SAWANT CORE LLP through the Glimpse support channel below.
Email support@sawantcore.com. Include your macOS version, Glimpse version if known, and whether the issue is install, permissions, or licensing.
Purchase and license management
Polar remains the authority for orders, invoices, license keys, and device activations. Use the customer portal for receipts and seat management when available.
Manage purchaseBefore you write in
- Confirm macOS 14+ and that Accessibility is enabled for Glimpse.
- If thumbnails are missing, check optional Screen Recording permission.
- Activation requires a network path to Polar the first time; later verified access can remain available offline.
- A purchase-complete page or query string never unlocks the app by itself.